Last Updated: August 30, 2026
Stylelye, we aim to make the purchasing process simple, clear, and convenient for our customers. We offer Cash on Delivery (COD) for eligible orders and locations, allowing customers to pay for their order when it is delivered. This Payment Policy explains the payment methods available through stylelye.shop, how Cash on Delivery works, and important information regarding order confirmation, payment collection, cancellations, refunds, and payment-related issues.
1. Available Payment Method
Stylelye currently offers Cash on Delivery (COD) for eligible orders. With Cash on Delivery, customers can place an order through our website without making an online payment at the time of checkout. Payment is collected when the order is delivered. The availability of Cash on Delivery may depend on the customer's delivery address, order details, shipping service, and other applicable conditions.
2. How Cash on Delivery Works
When Cash on Delivery is available for your order:
- Select the applicable Cash on Delivery option during checkout.
- Enter your complete and accurate delivery information.
- Review your order details and total amount.
- Submit the order.
- Stylelye processes and prepares the order for shipment.
- The order is delivered to the provided address.
- Payment is collected according to the available delivery arrangements.
Customers should ensure that they are available to receive the order and complete the required payment at the time of delivery.
3. Order Confirmation
Submitting an order through our website creates an order request. Depending on the order and available fulfillment process, Stylelye may review or confirm order information before shipment.
Customers should carefully review:
- Product name
- Quantity
- Size and color, where applicable
- Shipping address
- Phone number
- Email address
- Order total
- Applicable shipping charges
- Payment method
If any information is incorrect, please contact us as soon as possible.
4. Payment at Delivery
For Cash on Delivery orders, the applicable order amount is due when the order is delivered. Customers should be prepared to provide the required payment to the delivery service according to the available payment arrangements. The amount due will correspond to the applicable order total shown or communicated for the purchase, including any applicable shipping charges or other charges disclosed before order completion.
5. Order Total and Charges
Before completing an order, customers should review the displayed order information and applicable charges.
Depending on the order, the total may include:
- Product price
- Applicable shipping charges
- Applicable taxes or other charges, where required
The final amount due for a Cash on Delivery order should be reviewed before completing the purchase. Stylelye aims to provide clear pricing information so customers can understand the amount associated with their order.
6. Cash on Delivery Availability
Cash on Delivery may not be available for every order, product, or delivery address.
Availability may depend on factors such as:
- Delivery location
- Shipping service
- Order value
- Product availability
- Carrier or delivery requirements
- Operational limitations
If Cash on Delivery is unavailable for a particular order or destination, the applicable payment options will be presented during checkout where available.
7. Accurate Customer Information
Customers are responsible for providing accurate contact and delivery information when placing a Cash on Delivery order.
This includes:
- Full name
- Complete shipping address
- Phone number
- Email address, where requested
Accurate information helps the delivery service contact the customer and complete delivery successfully. If the provided information is incorrect or incomplete, delivery may be delayed or unsuccessful.
8. Customer Availability at Delivery
Because payment is collected at delivery for COD orders, customers should make reasonable arrangements to receive the package. If the customer is unavailable when delivery is attempted, the carrier or delivery service may determine whether another delivery attempt is available. Repeated unsuccessful delivery attempts may result in the order being delayed or returned according to the applicable delivery procedures.
9. Refusal of Delivery
Customers should only place Cash on Delivery orders when they intend to receive the products ordered. If a customer refuses an order at delivery without a valid reason, the package may be returned through the applicable delivery process. Repeated order refusals, false orders, or misuse of the Cash on Delivery service may result in restrictions on future COD orders where appropriate.
10. Order Cancellation
If you need to cancel a Cash on Delivery order, please contact Stylelye as soon as possible. We will make reasonable efforts to process cancellation requests before an order has entered shipment or delivery. Once an order has been shipped or is already with the delivery service, cancellation may no longer be possible. In such circumstances, customers may need to follow the applicable return process after receiving the order.
11. Changes to Orders
If you need to change an order, such as the size, color, quantity, or delivery information, contact us as soon as possible. We will make reasonable efforts to assist before the order enters fulfillment or shipment. Changes cannot always be guaranteed once the order has been processed, packed, or transferred to the shipping or delivery service.
12. Payment for Returned Items
If an eligible Cash on Delivery order is returned after payment has been collected, any approved refund will be handled according to our Return & Refund Policy. Customers should contact Stylelye before returning an item so that the applicable return procedure can be provided. Refund arrangements may depend on the circumstances of the return and the available refund process.
13. Refunds
For an approved refund, Stylelye will provide the applicable refund according to the circumstances of the order and our Return & Refund Policy. Because the original payment method for a COD order is cash collected at delivery, the refund process may require additional information from the customer. Customers may be asked to provide accurate information necessary to complete an approved refund.
14. Damaged or Incorrect Orders
If a customer receives a product that is damaged, defective, incomplete, or different from what was ordered, the customer should contact Stylelye promptly.
Please provide:
- Order number
- Customer name
- Description of the issue
- Clear photographs of the product, where applicable
- Photographs of the packaging, where relevant
We will review the issue and provide the appropriate assistance according to our Return & Refund Policy.
15. Fraud Prevention
To protect customers and maintain a reliable shopping environment, Stylelye may review unusual or potentially fraudulent Cash on Delivery activity.
This may include repeated:
- Unsuccessful deliveries
- False orders
- Order refusals
- Incorrect contact information
- Suspicious ordering patterns
Where appropriate and permitted by applicable law, Stylelye may limit or decline future Cash on Delivery orders associated with suspected misuse.
16. Payment-Related Questions
If you have a question about the amount due, payment method, order confirmation, cancellation, refund, or another payment-related matter, please contact our customer support team. When contacting us, please provide your order number whenever possible so that we can locate the relevant order information.
17. Policy Updates
Stylelye may update this Payment Policy from time to time to reflect changes to our payment methods, delivery arrangements, website functionality, business operations, or applicable requirements. Any updates will be posted on this page, and the Last Updated date will be revised accordingly. Customers are encouraged to review this policy periodically for the latest information.
18. Contact Us
If you have any questions about Cash on Delivery, payments, orders, cancellations, or refunds, please contact Stylelye.
Store: Stylelye
Address: 4095 SW 137th Ave Ste 14 Miami, FL 33175 United States
Phone: +1 (818) 584-6273
Email: Support@stylelye.shop
Website: stylelye.shop
Business Hours: Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
We aim to provide clear payment information and responsive customer support so that customers can understand the payment process before placing an order and receive appropriate assistance after their purchase.