Last Updated: August 28, 2026
Stylelye, we understand that customers want clear and reliable information about when their orders will be processed, shipped, and delivered. We are committed to handling each order with care and providing customers with transparent information throughout the fulfillment and delivery process. This Shipping & Delivery Policy explains how orders placed through stylelye.shop are processed, prepared, shipped, tracked, and delivered. Orders are shipped to eligible delivery addresses within the United States.
1. Order Processing
After an order is successfully placed through our website, it enters our order processing and fulfillment process.
Our standard processing time is:
- Order processing: 1–2 business days
- Handling and shipment preparation: 2–3 business days
Processing and handling times are separate from the shipping carrier's transit time. Orders are generally processed Monday through Friday, excluding applicable holidays. Orders placed during weekends or holidays will begin processing on the next available business day. Processing time may vary depending on the product, order volume, availability, payment confirmation, or other circumstances related to order fulfillment.
2. Order Confirmation
After completing a purchase, customers should receive an order confirmation containing important order information.
Customers should review their confirmation carefully to make sure the following information is correct:
- Customer name
- Shipping address
- Contact information
- Products ordered
- Quantity
- Order total
- Applicable shipping information
If any information appears incorrect, customers should contact Stylelye as soon as possible.
3. Handling and Shipment Preparation
Before an order is shipped, the items are prepared for transportation and packaged appropriately.
Our handling process may include:
- Reviewing the order details
- Confirming the products and quantities
- Preparing items for shipment
- Packaging the products appropriately
- Preparing the shipping documentation
- Transferring the shipment to the applicable carrier
Handling time may vary depending on the number of items in an order and the requirements of the individual shipment.
4. Shipping and Delivery
Once the processing and handling stages are complete, the order is shipped using an available shipping service.
Delivery time may vary depending on several factors, including:
- Shipping destination
- Shipping method
- Carrier availability
- Product type
- Package size and weight
- Carrier processing time
- Weather conditions
- Holidays
- Transportation conditions
- Unexpected delivery disruptions
Any applicable shipping options, shipping charges, and estimated delivery information available for your order will be presented during checkout before the purchase is completed. Estimated delivery dates are provided for general guidance and should not be considered guaranteed delivery dates.
5. Estimated Delivery Times
Shipping transit time begins after the order has completed our processing and handling stages and has been transferred to the applicable shipping carrier.
The total time from purchase to delivery therefore consists of: Order Processing + Handling + Carrier Transit Time. For this reason, the estimated delivery period should not be calculated solely from the time the order is placed. Carrier delays may occasionally occur after an order has been shipped. These delays may result from weather, transportation interruptions, high shipping volumes, holidays, operational issues, or other circumstances outside our reasonable control.
6. Shipping Availability
Stylelye currently ships orders to eligible addresses within the United States. Shipping availability may depend on the destination address and the shipping services available for a particular order. If a specific address is not eligible for delivery, the available options may be displayed during checkout or communicated to the customer when applicable.
7. Shipping Charges
Any applicable shipping charges will be displayed during checkout before the customer confirms and completes the purchase.
Shipping charges may vary depending on factors such as:
- Delivery destination
- Product quantity
- Package dimensions
- Package weight
- Shipping method
- Available carrier service
Customers will have an opportunity to review applicable shipping costs before completing their order.
8. Order Tracking
When tracking information is available, it will be provided after the order has been shipped. Tracking information allows customers to review available shipment updates directly through the applicable carrier's tracking system. Please note that tracking information may not become active immediately after shipment. The carrier may require additional time to receive, scan, and register the package in its tracking system. If tracking information does not appear immediately, customers should allow reasonable time for the first carrier scan.
9. Multiple Packages
Depending on the items included in an order and the fulfillment process, an order containing multiple products may occasionally be shipped in more than one package.
If an order is divided into multiple shipments:
- Packages may have separate tracking information.
- Packages may be processed at different times.
- Packages may arrive on different days.
Customers should review all available tracking information before contacting us about an incomplete delivery.
10. Packaging and Shipment Preparation
Stylelye, we take reasonable care when preparing products for shipment. Women's clothing and fashion products are packaged using suitable packaging based on the product type, quantity, and shipment requirements. Our goal is to prepare orders in a manner that supports safe transportation and helps protect products during normal handling by shipping carriers.
11. Delivery Address Responsibility
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your address before completing your purchase.
An accurate address should include all applicable information, such as:
- Full recipient name
- Street address
- Apartment, suite, or unit number, when applicable
- City
- State
- ZIP code
- Other delivery information required for the destination
If you discover an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist with address corrections before the order is shipped. However, we cannot guarantee that an address can be changed once an order has entered the fulfillment or shipment process.
12. Address Changes After Shipment
Once an order has been transferred to a shipping carrier, Stylelye may have limited ability to change the delivery address. If an address change is requested after shipment, customers may need to work with the applicable carrier depending on the available carrier services. Additional requirements, fees, or restrictions may apply depending on the carrier and shipment status.
13. Delayed Shipments
Although we work to process orders within our stated processing timeframe, shipping delays may occasionally occur.
Possible causes include:
- Severe weather
- Carrier delays
- Transportation disruptions
- High seasonal shipping volumes
- Holidays
- Incorrect or incomplete addresses
- Carrier facility delays
- Unexpected operational issues
- Other circumstances outside our reasonable control
If your order is delayed, please review the latest tracking information first. If you believe your shipment has been delayed beyond the expected delivery period, contact our support team with your order information so we can review the available shipment details.
14. Missing or Lost Shipments
If your order has not arrived within the expected delivery period, please first check the tracking information provided for the shipment. If the tracking information indicates that the package may be delayed, held, or potentially lost, contact Stylelye as soon as reasonably possible. We will review the available order and shipping information and provide appropriate assistance based on the circumstances and available carrier information. Resolution options may depend on the shipment status, carrier information, and applicable policies.
15. Damaged Packages or Products
Customers are encouraged to inspect their packages and products when they are delivered.
If an item arrives damaged, please contact Stylelye promptly and provide:
- Order number
- Customer name
- Description of the issue
- Photographs of the shipping package, if applicable
- Clear photographs of the damaged product
Providing photographs and order information helps us review the issue more efficiently. Damaged-item requests will be reviewed in accordance with our applicable Return & Refund Policy.
16. Incorrect Items
If you receive an item that does not match the product you ordered, please contact us promptly. When contacting Stylelye, please provide your order number and relevant details about the item received. Where possible, photographs of the received product and packaging may also be requested to help us verify the issue. We will review the order and provide appropriate assistance according to our applicable policies.
17. Missing Items From an Order
If you believe an item is missing from your order, please review your order confirmation and available tracking information first. If your order was shipped in multiple packages, the remaining items may be traveling under a separate shipment. If you still believe an item is missing after reviewing the shipment information, contact our customer support team with your order details so we can investigate the matter.
18. Delivery Attempts
Delivery is handled by the applicable shipping carrier. The carrier may determine the number of delivery attempts and the procedures used when a recipient is unavailable. If a delivery cannot be completed, the carrier may provide additional instructions, arrange another delivery attempt, or return the package according to its applicable procedures. Customers should monitor tracking information and follow any carrier instructions associated with their shipment.
19. Returned or Undeliverable Packages
A package may be returned to the sender if the carrier is unable to complete delivery due to circumstances such as an incorrect address, incomplete address, failed delivery attempts, or other carrier-related reasons. If an order is returned to Stylelye, please contact our support team. Any available resolution, reshipment option, or refund will depend on the reason the package was returned and the applicable terms of our Return & Refund Policy. Additional shipping charges may apply in certain situations where a new shipment is requested due to incorrect or incomplete address information provided by the customer.
20. Holidays and Seasonal Delays
Order processing and carrier transit times may be affected during public holidays, major shopping periods, or periods of unusually high shipping volume. Orders placed during a holiday or outside our normal business days may begin processing on the next available business day. Customers should consider these circumstances when reviewing estimated delivery information.
21. Circumstances Outside Our Control
Stylelye is not responsible for delivery delays caused by circumstances that are outside our reasonable control. These circumstances may include severe weather, natural events, transportation interruptions, carrier service disruptions, government restrictions, unexpected operational issues, or other events that prevent normal transportation or delivery. When possible, we will provide customers with available information regarding their order and assist with reasonable next steps.
22. Policy Updates
Stylelye may update this Shipping & Delivery Policy when necessary to reflect changes to our fulfillment procedures, shipping services, business operations, or applicable requirements. Any updates will be posted on this page with a revised Last Updated date. Customers are encouraged to review this policy periodically for the most current shipping and delivery information.
23. Our Commitment to Customers
Stylelye aims to provide customers with a clear and straightforward ordering and delivery experience.
We are committed to:
- Providing clear shipping information before purchase
- Processing orders within our stated processing timeframe
- Preparing products carefully for shipment
- Providing tracking information when available
- Communicating important order information
- Assisting customers with delivery-related questions
- Reviewing damaged, incorrect, incomplete, delayed, or missing shipment concerns
- Maintaining transparent shipping and fulfillment practices
We appreciate your trust in Stylelye and will make reasonable efforts to provide helpful support throughout the order processing and delivery process.
24. Contacting Customer Support
If you have questions about your order, shipping status, delivery address, tracking information, damaged products, or other delivery-related concerns, please contact our customer support team. When contacting us about an existing order, please include your order number whenever possible. Providing accurate order information helps us locate and review your purchase more efficiently.
Contact Information
StoreL: Stylelye
Address: 4095 SW 137th Ave Ste 14 Miami, FL 33175 United States
Phone: +1 (818) 584-6273
Email: Support@stylelye.shop
Website: stylelye.shop
Business Hours : Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed